Booking and Payments
-Bookings can be made through our website or in person at the studio.
-Payment is required to confirm your reservation.
-If you cancel more than 2 hours before your booking, you will receive a 70% refund to your credit/debit card or a 100% refund to your e-wallet, based on your selected payment method.

-For cancellations made between 1 to 2 hours before the booking, a 50% refund will be issued to your credit/debit card or a 100% refund to your e-wallet, depending on how you paid.
-If you cancel within 1 hour of the booking, no refund will be issued to your card, but you will receive a full refund to your e-wallet.

Arrival and Attendance

-Please arrive on time for your session to ensure a smooth experience.
-If you’re more than 20 minutes late, your session may be considered canceled and no refund will be provided.

Attire and Hygiene

-Wear comfortable clothes that you don’t mind getting a bit messy.
-Keep your nails short to prevent damage to the clay and your pottery.
-Tie back long hair to ensure a safe and clean working environment.

Attire and Hygiene

-Wear comfortable clothes that you don’t mind getting a bit messy.
-Keep your nails short to prevent damage to the clay and your pottery.
-Tie back long hair to ensure a safe and clean working environment.

Pottery Creation and Care

-Your created pottery pieces might undergo various stages and may change during firing and glazing.
-While we take every care to prevent breakage, some pieces may be damaged or cracked during the process.
-Any unfinished or unclaimed pieces may be discarded after 5 days.

Health and Safety

-Pottery materials and tools are provided, and proper use is essential for your safety.
-Follow the instructor’s guidelines to avoid accidents and injuries.

Children and Minors

-Children are welcome under supervision and with prior booking.
-Children must follow all safety instructions and be respectful of the studio’s equipment and materials.

Personal Belongings

-Please keep your personal belongings secure during your session.
-We are not responsible for any lost or stolen items.

Photography and Media

-You’re welcome to take photos of your experience and creations.
-During your session at Dew’s, we may take photographs/videos for promotional purposes, such as showcasing our creative atmosphere, we will not show your face in any promotional content unless we have your explicit consent.
-Share your photos on social media and tag us @Dewsstudio for a chance to be featured!

Privacy

-We respect your privacy and will not share your personal information without your consent.

Code of Conduct

-Respect our instructors, staff, and fellow participants.
-Treat the studio, tools, and materials with care and consideration.
-Any inappropriate behavior or actions may result in your session being terminated.

I have read and agreed to the terms and conditions.